New England ATM Call 877.424.2355 for a FREE Quote
Professional ATM Repair Services in New England
Professional ATM Repair Technicians in New England
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Our skilled certified technicians are equipped with the expertise and tools necessary to diagnose and repair a broad range of ATM issues quickly and efficiently. From minor software issues to major hardware malfunctions, we are committed to ensuring that your ATMs are always performing at their best.
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But we don't just provide reactive solutions - we also offer comprehensive preventive maintenance services to help stop issues before they even occur. Our team will conduct regular diagnostics and inspections to identify potential issues and address them proactively, ensuring your ATMs are always in tip-top shape.
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At New England ATM, we understand that time is money, which is why we prioritize responsiveness and efficiency in all of our services. Our goal is to minimize downtime and restore your ATMs to full functionality as quickly as possible, so you can get back to business as usual.
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You can also count on us to provide ATM installations, Site Surveys, and complete ATM refurbishment.
Comprehensive ATM Services
Comprehensive ATM Maintenance Services for Long-Term Reliability
Regular maintenance is essential for ensuring the reliability of your ATMs. Every ATM we touch goes through our 25 point quality checklist to ensure your ATM will be working for a long time after we leave. As a leading ATM service provider in the Boston, Worcester, Hartford, Providence RI and most of New England the area, we offer comprehensive maintenance services to keep your ATMs performing optimally. Our certified team of experts conducts thorough diagnostics to identify potential issues before they become major problems, saving you both time and money. We understand the importance of reducing downtime, and our quick response ensures that your ATMs are up and running smoothly in no time.
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Preventive Maintenance
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Cleaning and lubrication of cash dispenser parts
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Check for proper network connections
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Check the card reader for debris
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Software updates and security patches
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Check cellular antenna for proper placement
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Check the lock battery for proper voltage
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Thorough Diagnostics
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Identifying potential issues before they become problems
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Checking for proper functioning of key components
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Providing reporting on system health and performance
Upgrades preformed by New England ATM
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Software and Firmware upgrades
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PCI compliance PIN PAD upgrades
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EMV Card reader upgrades
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3G to LTE Cellular upgrades
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Full ATM upgrades and swaps
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Our maintenance services cover everything from hardware to software, and we strive to provide long-term solutions that address the root of the problem. With our reliable services, you can trust that your ATMs are in good hands.
Regular ATM maintenance is essential for the longevity and performance of your ATMs. Contact us today to learn more about our comprehensive maintenance services.
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Software Updates and Parts Replacement for Enhanced Performance
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As technology continues to advance, it's essential to keep your ATMs up-to-date with the latest software and hardware components for optimal performance. Our team of experts specializes in seamless ATM parts replacement, ensuring that your machines are equipped with high-quality components. Whether it's a power supply unit, a card reader, or a display screen, we have a wide range of parts available to quickly replace faulty components.
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ATM Parts Replacement
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Our ATM parts replacement services are designed to be swift and efficient, minimizing downtime for your business. We work with OEM manufacturers to source the highest quality components for your ATMs, ensuring long-lasting and reliable performance. We have a full stock of parts in our West Springfield, MA warehouse, minimizing down-time. Our technicians are also equipped with all the necessary tools to ensure that the replacement is done right the first time, allowing your ATMs to function optimally.
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ATM Software Updates
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At New England ATM, we understand the importance of keeping your ATMs up-to-date with the latest software to enhance security, functionality, and user experience. Our team provides timely and comprehensive ATM software updates to keep your machines running smoothly and efficiently. Whether it's a security patch or an updated feature, we ensure that your ATMs are always running on the latest version of the software.
Our reliable services make sure that your ATMs are always operating at their best, providing a seamless and convenient experience for your customers.
HYOSUNG - Hyosung Innovue is a 25 year old ATM brand. Hyosung brings quality long lasting ATMs to the retail market. All New England ATM team members have been certified by Hyosung. As a distributor of Hyosung ATMs, we keep up with the latest software and products available.
GENMEGA - Since 2006 Genmega has been a manufacturer and provider of ATM and Transactional Kiosk solutions with well over 150,000 units deployed worldwide. Our products are built on a philosophy of cutting-edge engineering and integration wrapped in attractive, modern designs which are not only easy to deploy and maintain but also invite customers and maximize your returns.
TRITON ATM - Since 2006 Genmega has been a manufacturer and provider of ATM and Transactional Kiosk solutions with well over 150,000 units deployed worldwide. Our products are built on a philosophy of cutting-edge engineering and integration wrapped in attractive, modern designs which are not only easy to deploy and maintain but also invite customers and maximize your returns.
What types of ATMs does New England ATM Service?
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While we specialize in Hyosung ATMs, we also services Genmega, Triton and Puloon ATMs. Our entire staff has been certified by Hyosung.
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Do you warranty your repair work?
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Absolutely, all of our services and parts come with a 6 month warranty. If you have any issues after the
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What areas do you Service?
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We are based out of West Springfield, MA we cover all of Massachusetts, Connecticut, Rhode Island, Vermont, New Hampshire, Eastern New York and Southern Maine.
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We don't process with New England ATM, can you still fix our ATM?
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Yes! If you process your ATM with us, services are most likely cheaper. If we come onsite to fix your ATM, talk to us about switching processing to us.
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How long will it take to fix my ATM?
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We can fix most issues with 24 to 48 hours of us being notified, please let us know as soon as possible and we will try to trouble
Does New England ATM Stock Parts?
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Absolutely! We carry most parts to get your ATM up and running on the first visit, in the event we can not fix your ATM, We can provide a loaner ATM to get you back running ASAP
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Can I repair my own ATM?
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Absolutely!, actually many things can be fixed by simply resetting the ATM. Things like bill jams, dusty sensors and jammed paper are easy fix. We have many YouTube tutorials on how to fix the most common issues. Give us a call at 877-424-2355 and we can help you over the phone.
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What preventive maintenance can I preform?
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Dusty Sensors is some of the most common issues. Cleaning sensors with canned air and a microfiber clothe helps.
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What are your ATM repair rates?
We charge $55 per hour including travel time. Mileage rates may apply also.
What are the payment terms of repairs?
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Payment is due at time of completion of services.
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